Business Details
48 Years
experience
Emergency
services
Your Trusted Insurance Partner in Lansing, MI
Payne Insurance has served Michigan residents since 1978 as a family-owned independent insurance agency. We specialize in providing personalized insurance solutions for both individuals and businesses, representing a diverse range of reputable carriers to ensure competitive rates and comprehensive coverage. Our team prioritizes fast, friendly service and takes pride in thoroughly understanding client needs to create tailored insurance strategies. With decades of experience in the industry, we maintain a commitment to integrity and transparency in all aspects of our operations. Our licensed agents provide one-on-one consultations to help clients navigate insurance options, whether for personal policies like auto and homeowners insurance or commercial packages including liability and workers' compensation.We offer 24/7 claim support through carrier-provided emergency numbers while maintaining regular business hours for direct client interactions. Our extensive product knowledge and dedication to client education have earned us long-term relationships with policyholders across Michigan, including testimonials highlighting our exceptional customer service and cost-saving capabilities.
Services
Auto Insurance
Homeowners Insurance
Life Insurance
Health Insurance
Commercial Auto
Workers Compensation
General Liability
Business Owners Policy
Renters Insurance
Flood Insurance
Details
- Year established: 1978
Highlights and features
- Family-owned agency serving Michigan since 1978
- Personalized insurance solutions from multiple carriers
- Licensed agents available during business hours
- 24/7 claim reporting through carrier partnerships
- Proven track record of customer satisfaction
What people say
Saved money
Great customer service
Patient and thorough
Best agency ever
Handled claim fairly
Services
Auto Insurance
We provide comprehensive auto insurance policies tailored to individual driving needs and vehicle types. Our coverage options include liability protection, collision coverage, and uninsured motorist provisions. With access to multiple carriers, we help clients find competitive rates while ensuring adequate protection for Michigan drivers.
Homeowners Insurance
Our homeowners insurance policies protect against property damage, personal liability, and additional living expenses. We offer customizable coverage options for different home types across Michigan. Our agents help clients understand policy details and select appropriate coverage limits based on their specific needs.
Commercial Auto
We provide specialized insurance for business-owned vehicles with coverage options tailored to industry-specific risks. Our commercial auto policies include liability protection, physical damage coverage, and cargo insurance. We work with businesses of all sizes to ensure proper vehicle protection while maintaining cost-effectiveness.
Workers Compensation
Our workers' compensation insurance meets Michigan's legal requirements while protecting businesses from workplace injury claims. We offer policies that cover medical expenses, lost wages, and rehabilitation costs. Our team helps businesses understand their obligations and maintain proper coverage levels.
Business Owners Policy
We offer comprehensive business owners policies combining property, liability, and specialized coverages. These packages protect against common business risks including property damage, customer injuries, and business interruption. Our agents help businesses customize coverage to match their specific operational needs.
People
Brian Payne
Agent/Principle
With decades of experience in the insurance industry, Brian Payne provides expert guidance to clients seeking personal and commercial insurance solutions. He specializes in helping Michigan residents and businesses find appropriate coverage through multiple carriers.
Rebecca Payne
Agent/Principle
Rebecca Payne offers personalized insurance consultations focusing on client education and long-term coverage solutions. She works closely with policyholders to understand their unique insurance needs and recommend appropriate protection strategies.
Carl Payne
Agent/Principle
Carl Payne assists clients with both personal and commercial insurance needs, leveraging his industry knowledge to find competitive rates. He specializes in explaining complex policy details and helping clients make informed coverage decisions.
Questions
What types of insurance do you offer?
We provide personal insurance (auto, home, life, health) and commercial insurance (general liability, workers' compensation, business owners policies) for Michigan residents and businesses.
How do you find competitive rates?
As an independent agency, we work with multiple carriers to compare coverage options and pricing, helping clients find the best value for their specific needs.
What should I do to report a claim?
Call us during business hours at 517-321-6624 or contact your policy's 24-hour claim reporting number for immediate assistance with claim filings.
Are you available outside regular business hours?
While our office operates Monday-Friday 9am-5pm, we provide 24/7 claim reporting through carrier emergency numbers listed on policy documents.
Why choose an independent agency?
Independent agencies like Payne Insurance Agency offer unbiased recommendations from multiple carriers, ensuring you get the best coverage at competitive rates without being tied to a single provider.
