Business Details
Your Trusted Insurance Partner in Richmond, CA
M A Hays has built a reputation as a trusted insurance agency serving clients in Richmond, CA and surrounding areas. Since our founding, we have maintained a customer-first approach, prioritizing personalized service and tailored insurance solutions. Our team of experienced professionals works diligently to help clients secure comprehensive coverage for personal and commercial needs, including auto, home, life, and business insurance. We focus on building long-term relationships by providing expert guidance, competitive pricing, and unwavering support during claims processes. With decades of combined experience, our agents possess deep knowledge of insurance products and local market requirements.We partner with reputable carriers to ensure reliable protection against financial risks. Our commitment to excellence extends to prompt assistance with policy questions, claims filing, and risk assessment. We believe in transparency, offering clear explanations of coverage options without hidden fees. Clients benefit from our proactive approach to identifying protection gaps and recommending appropriate safeguards. Our goal is to provide peace of mind through dependable insurance programs designed for individual and business needs.
Services
Personal Auto
Homeowners Insurance
Commercial Lines
Life Insurance
Business Owners Policy
Highlights and features
- We prioritize customer needs with personalized insurance solutions
- Our team offers decades of combined insurance industry experience
- We provide tailored coverage programs for unique client situations
- We deliver free, no-obligation insurance consultations and estimates
- We maintain long-term relationships through ongoing policy reviews
What people say
Willing to help
Know me personally
Better coverage options
Peace of mind
Immediate assistance
Services
Personal Auto
We provide comprehensive auto insurance coverage tailored to individual drivers' needs. Our policies protect against liability, collision, and uninsured motorists while offering flexible deductibles. Clients benefit from expert guidance in selecting appropriate coverage limits and available discounts.
Homeowners Insurance
Our homeowners insurance protects against property damage, personal liability, and additional living expenses. We help clients understand policy details including dwelling coverage, personal property protection, and risk-specific endorsements. Our agents identify potential coverage gaps to ensure complete protection.
Commercial Lines
We offer customized commercial insurance packages for businesses of all sizes. Coverage includes general liability, property protection, workers compensation, and specialized industry-specific policies. Our team helps businesses assess risk exposure and implement cost-effective protection strategies.
Life Insurance
We provide term and permanent life insurance solutions to protect families and business interests. Our agents explain policy features including death benefits, cash value accumulation, and conversion options. We help clients determine appropriate coverage amounts based on financial obligations.
Business Owners Policy
Our Business Owners Policies combine essential coverages for small to mid-sized businesses. This includes property protection, liability coverage, and business interruption insurance in a cost-effective package. We tailor policies to specific industry risks and operational requirements.
People
John W Ziesenhenne
Insurance Agent
John provides personalized insurance solutions with over 20 years of industry experience. He specializes in matching clients with appropriate coverage options while maintaining exceptional service standards.
Russ Honeyman
Commercial Lines Specialist
Russ focuses on business insurance needs, helping companies protect assets and manage risk. His expertise includes commercial property, liability, and specialized industry coverages.
Carol Bertine
Customer Service Representative
Carol supports policyholders with claims processing and account management. She ensures timely responses to client inquiries while maintaining detailed policy records.
Sugey Mojica
Insurance Consultant
Sugey assists clients in understanding insurance options and selecting appropriate coverage. She provides ongoing policy reviews to ensure continued alignment with client needs.
Ken Block
Senior Account Manager
Ken manages long-term client relationships, offering expertise in risk assessment and coverage optimization. He specializes in complex insurance scenarios requiring customized solutions.
Questions
What types of insurance do you offer?
We provide personal auto, homeowners, life insurance, and commercial lines including business owners policies, general liability, and workers compensation coverage.
Do you offer free insurance consultations?
Yes, we provide free, no-obligation consultations to help you understand coverage options and find appropriate insurance solutions.
How can I get an insurance quote?
Request a quote online or contact our office directly. Our agents will gather necessary information to provide personalized coverage options.
What areas do you serve?
We primarily serve Richmond, CA and surrounding Bay Area communities, with insurance products available throughout Northern California.
How do I file an insurance claim?
Contact our office directly during business hours or use your insurance carrier's 24/7 claims reporting system for after-hours emergencies.
Can you help review my existing coverage?
Yes, we offer complimentary policy reviews to ensure your current insurance adequately protects your assets and identifies potential coverage gaps.
