Business Details
48 Years
experience
Texas Water Utility Insurance Specialists
AIA Insurance has been a trusted partner for Texas water and wastewater service providers since 1978. Our team of seasoned professionals brings over 100 years of combined industry experience, specializing in customized insurance programs tailored to the unique needs of water utilities. We pride ourselves on forming lasting relationships through face-to-face interactions and leveraging our deep understanding of the water industry to deliver comprehensive risk management solutions. Backed by A+ rated carriers and endorsed by the Texas Rural Water Association, we combine technical expertise with personalized service to ensure our clients receive optimal coverage and support.Our commitment extends beyond policy saleswe act as long-term risk advisors, conducting regular coverage reviews and advocating for clients throughout the claims process. With a proven track record of insuring over 460 water-related entities, we maintain a client-centric approach that prioritizes transparency, responsiveness, and value-driven solutions.
Services
Property Coverage
General Liability
Cyber Liability
Commercial Auto
Workers' Compensation
Employee Benefits
Excess Insurance
Surety Bonds
Details
- Year established: 1978
Highlights and features
- Specialize in Texas water utility insurance since 1978
- Over 100 years of combined industry experience
- Endorsed by Texas Rural Water Association
- Represent A+ rated insurance carriers
- 460+ insured water-related customers statewide
Associations and certifications
- Texas Rural Water Association
Services
Property Coverage
Protects water utility assets against damage from fire, natural disasters, and theft. We design customized policies to cover infrastructure, equipment, and facilities. Our specialists ensure comprehensive protection for municipal and private water providers.
Cyber Liability
Safeguards against financial losses from data breaches and cyber attacks. We assess vulnerabilities in water utility systems and provide tailored coverage. Our solutions include incident response planning and regulatory compliance support.
Workers' Compensation
Covers medical expenses and lost wages for employees injured on the job. We offer programs specifically designed for water utility operations. Our services include risk assessment and workplace safety consulting.
Employee Benefits
Provides comprehensive benefits packages including health, dental, and life insurance. We help water utilities attract talent with competitive offerings. Our team designs cost-effective plans for organizations of all sizes.
Surety Bonds
Offers financial security for infrastructure projects through performance and payment bonds. We specialize in municipal contracts for water utilities. Our solutions ensure compliance with government requirements and project completion assurance.
People
Stephanie Dew
President
Stephanie Dew has led AIA Insurance since 2023, bringing 20+ years of insurance expertise. She previously co-owned WinStar Insurance Group and expanded specialty programs for craft beverage and childcare industries.
Barbara Marzean
Former President
Barbara Marzean co-founded WinStar Insurance Group in 2016 after 38 years in the industry. She specialized in expanding employee benefits programs and developing niche insurance solutions before retiring in 2022.
Glenn Hastings
Former Vice-President
Glenn Hastings served 22 years at WinStar Insurance Group, focusing on risk management solutions. He helped develop specialized insurance programs for emerging industries before retiring in 2022.
Kathy Haenszel
Founder
Kathy Haenszel established AIA Insurance Group in 1978, specializing in water utility insurance. She built the agency's reputation for industry expertise before selling to WinStar Insurance Group in 2020.
Questions
What types of water utilities do you insure?
We specialize in municipal utility districts, water supply corporations, irrigation districts, and private water companies across Texas.
How do you handle insurance claims?
Our dedicated claims specialists provide expedited processing with clear documentation guidelines and regular case updates for water utility clients.
Do you offer cyber liability coverage?
Yes, we provide specialized cyber liability insurance tailored to water utilities' unique data security needs and regulatory requirements.
Can you help with employee benefits packages?
We design comprehensive benefits programs including health, dental, and life insurance options for water utility organizations of all sizes.
Are you affiliated with any industry associations?
We maintain an endorsement partnership with the Texas Rural Water Association for water utility insurance programs.
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