Business Details
41 Years
experience
Emergency
services
Trusted Office Equipment and IT Solutions in Plano, TX
Founded in 1985 by Elizabeth and Gerald Ezelle, USA Datafax has established itself as a trusted provider of office technology solutions. As a family-owned and certified WMBE (Women and Minority Business Enterprise), we combine decades of industry experience with a commitment to innovation and customer-centric service. Our expertise spans copiers, printers, document imaging, and IT networking, supported by partnerships with leading manufacturers like Canon, Kyocera, and HP. With a focus on reliability and long-term relationships, we deliver tailored solutions to businesses across the Dallas/Fort Worth Metroplex and nationwide through a network of independent dealers.Our teams 50+ years of combined experience ensures clients receive cutting-edge technology, proactive maintenance, and responsive support, as evidenced by our multiple Vendor Performance Awards from AT&T. By prioritizing quality products, transparent communication, and sustainable practices, we empower organizations to streamline operations, reduce costs, and achieve lasting success.
Services
Copier Rentals
IT Networking
Managed Print Services
Printer Repair
Document Solutions
Copier Leasing
Depot Service
Maintenance Agreements
Details
- Year established: 1985
Highlights and features
- Family-owned since 1985 with a heritage of personalized service.
- Certified WMBE with multiple Vendor Performance Awards from AT&T.
- Authorized dealers for Canon, Kyocera, and HP products.
- 50+ years combined experience in office equipment repair and maintenance.
- BLI Most Reliable Brand 2022-2024 for superior equipment performance.
Associations and certifications
- WMBE
- ASC (Authorized Service Center) for Canon
- HP Authorized Partner
What people say
Exemplary service
Immediate warranty service
Responsive support
Knowledgeable staff
Great family-owned business
Services
Copier Rentals
USA Datafax offers flexible copier rental solutions for short-term projects or long-term business needs. Our state-of-the-art fleet includes high-speed devices with advanced document management features. Clients benefit from expert installation, maintenance, and customizable plans tailored to organizational requirements.
IT Networking
We provide comprehensive IT services, including network design, installation, and maintenance. Our team supports LAN/WAN infrastructure, security systems, and data management to enhance operational efficiency. Enterprise-level support ensures seamless integration and reliability for businesses of all sizes.
Managed Print Services
Our Managed Print Services optimize document workflows through remote monitoring and proactive supply fulfillment. By analyzing usage patterns, we reduce costs and downtime while implementing sustainable practices. Customized plans include hardware, software, and ongoing technical support.
Printer Repair
On-site and depot repair services cover Canon, Kyocera, HP, and Okidata devices. With a 4-hour average response time in DFW, we minimize downtime using genuine parts and certified technicians. Maintenance agreements include loaner equipment and blended cost-per-copy contracts.
Document Solutions
We digitize analog processes and automate document workflows using AI-driven tools. Services include scanning integration, timeline job recall, and cost-tracking platforms. These solutions enhance productivity while ensuring secure, scalable information management for modern businesses.
People
Elizabeth Ezelle
Co-Founder
Co-founded USA Datafax in 1985, driving its growth into a certified WMBE with national recognition. Committed to customer satisfaction and innovative document solutions.
Gerald Ezelle
Co-Founder
Co-founded USA Datafax in 1985, establishing its reputation for reliability and technical expertise. Instrumental in securing partnerships with Canon, Kyocera, and HP.
Questions
What office equipment brands do you support?
We are authorized dealers for Canon, Kyocera, and HP, offering sales, service, and supplies for their copiers, printers, and multifunction devices.
Do you offer financing for equipment purchases?
Yes, we provide flexible leasing and financing options with competitive rates to meet budgetary and operational needs.
What service areas do you cover?
We directly serve the Dallas/Fort Worth Metroplex and support national accounts through a network of independent dealers.
How quickly can you respond to repair requests?
Our average on-site response time in DFW is 4 hours, with loaner equipment available if needed.
Are maintenance agreements available?
Yes, we offer cost-per-copy contracts, annual service plans, and blended agreements for individual devices or entire equipment fleets.
