Business Details
19 Years
experience
Trusted Office Copier Solutions in Houston, TX
Platinum Copier Solutions has been a trusted provider of Sharp office equipment and comprehensive document solutions since 2007. Founded by Kimberly Gonzalez, our company combines over 60 years of collective industry experience with a singular focus on delivering high-quality copiers, printers, and tailored support services. We specialize in Sharp devices, offering leasing, purchasing, and rental options to meet diverse business needs while prioritizing exceptional customer service and technical expertise. Our mission centers on empowering businesses through innovative technology, lifetime customer support, and a commitment to understanding each client's unique workflow challenges.With locations across Houston, Beaumont, Fort Worth, and Lake Jackson, we serve local and national clients through managed print services, maintenance plans, and on-demand technical support. Our core values of communication, professionalism, and teamwork drive every interaction, ensuring clients receive reliable solutions and personalized attention. Recognized with Sharp's 2024 AAA Platinum Level award, we continue to invest in staff training and cutting-edge technology to maintain our position as industry leaders.
Services
Copier Sales
Printer Leasing
Managed Print Services
Shredder Sales
Technical Support
Maintenance Plans
Document Solutions
Cloud Faxing
Interactive Whiteboards
Production Printing
Details
- Year established: 2007
Highlights and features
- We offer 60+ years of combined experience in office equipment sales and service.
- Our technicians are certified and specialize exclusively in Sharp devices.
- We provide lifetime customer support and maintenance plans for all equipment.
- Our team delivers same-day technical support and quick response times.
- We hold Sharp's 2024 AAA Platinum Level award for service excellence.
Associations and certifications
- Sharp
- Sharp Dealer Excellence Award
What people say
Top-notch customer service
Knowledgeable technicians
Quick response times
Reliable equipment
Personalized support
Services
Copier Sales
We offer a full range of Sharp and HP copiers designed for businesses of all sizes. Our sales team helps clients select the right equipment based on volume requirements, feature needs, and budget constraints. Every purchase includes expert installation and ongoing support to ensure optimal performance.
Managed Print Services
Our managed print solutions help businesses control costs and improve efficiency through centralized print fleet management. We monitor usage, automate supply replenishment, and provide detailed analytics to optimize document workflows while maintaining HIPAA compliance for sensitive data.
Technical Support
Certified technicians provide prompt on-site and remote support for Sharp equipment. Our service team handles troubleshooting, repairs, and maintenance with quick response times to minimize business downtime and ensure continuous operation of critical office equipment.
Shredder Sales
We sell MBM commercial shredders with security levels from P-2 to P-7. Our solutions include high-capacity models with features like automatic oiling, electronic capacity control, and lifetime warranties on cutting components for secure document disposal.
Interactive Whiteboards
Sharp AQUOS BOARD interactive displays enhance collaboration with touch-screen technology and wireless connectivity. These 80-inch LED-LCD systems support annotation, screen sharing, and seamless integration with existing office technology for modern meeting spaces.
People
Kimberly Gonzalez
Owner & Founder
Founded Platinum Copier Solutions in 2007 after starting her career at 19 with Xerox. Built the company into Sharp's fastest-growing dealer by focusing exclusively on their products and maintaining platinum-level service standards.
Andrea Shinn
Sales Representative
Recognized for exceptional client service with quick response times and personalized solutions. Handles complex sales processes efficiently while providing ongoing support for clients' document management needs.
Collin Grimes
Sales & IT Specialist
Provides technical expertise and sales support with a decade of experience. Known for reliable service and helping clients transition between equipment with minimal disruption to business operations.
Kristine Twardowsky
Business Analyst
Simplifies leasing processes and ensures clients receive appropriate equipment solutions. Praised for clear communication and timely implementation of document systems for multiple business locations.
Jill
Administrative Team Lead
Manages billing and client communications with professionalism. Recognized for monthly interactions that combine efficiency with personalized attention to clients' account management needs.
Questions
What office equipment brands do you sell?
We are an authorized Sharp dealer and also offer HP printers and MBM shredders for comprehensive office solutions.
Do you offer copier leasing options?
Yes, we provide flexible leasing programs with options for monthly payments and equipment upgrades.
What service areas do you cover?
We serve Houston, Beaumont, Fort Worth, Lake Jackson, and surrounding areas with nationwide shipping available.
Do you provide technical support for Sharp devices?
Yes, our certified technicians offer on-site and virtual support for all Sharp office equipment.
What maintenance plans are available?
We offer comprehensive maintenance agreements covering repairs, supplies, and preventive maintenance for office equipment.
