Business Details
50 Years
experience
Your Trusted Kitchen Appliance Experts in Atlanta, GA
Howard Payne has been a family-owned and operated business since 1976, founded by Howard Payne, Jr. with a commitment to exceptional customer service rooted in biblical principles. Our team, including multiple generations of the Payne family, specializes in providing premium kitchen appliances from top brands like Wolf, Viking, and Sub-Zero. With decades of experience, we offer expert consultation, professional installation, and maintenance services tailored to meet individual client needs.Our showroom in Atlanta showcases the latest innovations in kitchen technology, and we pride ourselves on building long-term relationships through transparency and integrity. We have participated in prestigious events such as the Street of Dreams and have earned industry recognition for excellence. Our focus remains on delivering personalized solutions that transform kitchens into functional, elegant spaces while upholding the values established by our founder.
Services
Consultation
Delivery
Installation
Maintenance
Repair
Details
- Year established: 1976
Highlights and features
- Family-owned since 1976 with multi-generational expertise
- Expert consultation from experienced sales professionals
- Comprehensive maintenance services for appliance longevity
- 4-6 week installation lead times with flexibility
- Featured in prestigious home showcases like Street of Dreams
Services
Consultation
Our experienced sales team provides personalized appliance selection guidance, leveraging decades of industry knowledge to help customers choose the best solutions for their kitchen needs. We offer expert advice on product specifications, compatibility, and design integration. Our consultation service ensures informed purchasing decisions that align with individual lifestyle requirements and budget constraints.
Installation
We provide expert installation services performed by trained technicians who ensure proper appliance functionality and adherence to manufacturer specifications. Our team handles precise placement, connections, and final testing while maintaining property care standards. We coordinate with contractors to ensure seamless integration with existing kitchen infrastructure, excluding modifications to plumbing, electrical, or cabinetry elements.
Maintenance
Our maintenance programs help preserve appliance performance through scheduled cleaning, filter replacements, and system checks. Services include ice machine descaling, refrigerator condenser maintenance, and wine cooler servicing. Regular maintenance extends equipment lifespan while maintaining optimal efficiency and preventing costly breakdowns through proactive care measures.
Delivery
We offer coordinated delivery services with precise scheduling options to minimize customer inconvenience. Our delivery team ensures careful handling and placement of appliances while maintaining property protection standards. We accommodate special circumstances and provide flexible delivery windows to match customer availability and installation timelines.
Repair
Our factory-authorized repair service connects customers with qualified technicians for prompt appliance diagnostics and repairs. We coordinate concierge-level service scheduling and provide technical support for warranty-covered issues. Our network includes reliable service providers trained specifically on the premium appliance brands we represent.
People
Howard Payne, Jr.
Founder
Established the company in 1976 with biblical business principles, setting standards for customer service and ethical operations that continue through family leadership today.
Jeff Payne
Co-Owner
Actively manages daily operations, continuing family tradition with commitment to excellence and customer satisfaction through third-generation leadership in appliance sales.
Jon Payne
Co-Owner
Oversees business operations alongside his brother, maintaining the family's legacy of integrity and personalized service in Atlanta's premium appliance market.
Jason Payne
Team Member
Contributes to daily operations as part of the third-generation family leadership, ensuring continuity of high service standards established by company founder.
Jeffrey Payne
Team Member
Supports business operations as part of the family team, maintaining tradition of personalized customer service and technical expertise in premium appliance solutions.
Questions
What services does Howard Payne Company offer?
We provide appliance consultation, delivery, professional installation, maintenance programs, and repair coordination for premium kitchen equipment.
How do I schedule appliance installation?
Contact our team to book installations with 4-6 weeks' notice, ensuring proper coordination with your project timeline and contractor availability.
Do you service appliances not purchased from your store?
Due to liability policies, we only service appliances originally purchased through Howard Payne Company.
What maintenance services are available?
We offer ice machine cleaning, refrigerator condenser maintenance, and filter replacement services to preserve appliance performance and longevity.
Can I get same-day appliance delivery?
While we prioritize timely service, deliveries require advance scheduling to ensure proper coordination with our logistics team and your availability.
Are financing options available for purchases?
Please contact our sales team directly to discuss current financing programs for qualifying appliance purchases.
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