Astrab Legal Services

The pledge outlined above may seem like it is Business 101, but it is amazing how many service specialists, particularly attorneys, cannot seem to find the time to return a simple phone call or bother to respect the time of their customers by keeping themselves on schedule. What these attorneys have forgotten is that the practice of law depends on the capability to obtain and retain customers on a regular basis. There is a certain level of arrogance amongst many specialists that blinds them into believing that their customers are theirs forever, thus poor customer service becomes routine.